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AR / Immersive · Birmingham City University

AR navigation and real-time translation for stress-free travel

View full case study
Role
Lead UX Designer
Team
Group 3A · 5 members
Platforms
AR glasses · Mobile · Watch
Testing
10 users · ~90% satisfaction
Overview

Guidance and translation, in your field of view.

NAVLINGO is an AR navigation and real-time translation system for airports, transit hubs and cities. It overlays directional guidance, translated signage, live speech captions and contextual point-of-interest info directly into the traveller’s view, so they never have to look down at a phone in a crowded, unfamiliar space. It spans three surfaces: AR glasses as the primary interface, a companion mobile app, and a smartwatch for discreet alerts.

Role
Lead UX Designer
Institution
Birmingham City University
Module
Advanced & Immersive Technologies
Team
Group 3A · 5 members
Surfaces
AR glasses · Mobile · Smartwatch
Prototyping
Figma · Google Cardboard · Draft XR
3
connected surfaces, AR glasses, mobile, smartwatch
10
users tested via Google Cardboard + Draft XR
~90%
rated the AR navigation intuitive and effective
NAVLINGO, AR navigation and real-time translation across glasses, mobile and watch
NAVLINGO, AR wayfinding, live translation and airport info across three connected surfaces.
Problem

Travellers get lost in complex terminals and blocked by language barriers, while phone navigation forces heads-down walking.

What we built

An AR system overlaying wayfinding, live sign & speech translation and airport info directly in the field of view.

Result

~90% of testers rated the AR navigation intuitive and effective across three connected surfaces.

The problem

Modern travel is stressful, disorienting and full of language barriers.

Travellers routinely struggle inside large terminals, with inaccessible signage and confusing airport systems. Existing phone navigation forces users to look down, disorienting and unsafe in crowded spaces.

01
Terminal navigation

Multi-level, complex airport hubs are hard to navigate.

02
Language barriers

Foreign signs, menus and spoken announcements are unreadable.

03
Accessibility deficits

Little audio / visual support for low vision or low tech literacy.

04
Visibility & glare

Outdoor and indoor glare make phone screens hard to read.

05
Travel stress

Last-minute gate changes and lost luggage cause anxiety.

How might we…

…use AR and real-time translation to create a seamless, accessible travel experience for all travellers, regardless of language, tech literacy or physical impairment?

Technical research & benchmarking

No headset was built for accessible travel.

We benchmarked the leading AR/VR platforms. Each nails part of the spatial experience, but none combines real-time travel navigation, live translation and full accessibility, the gap NAVLINGO targets.

CapabilityApple Vision ProMeta Quest ProHoloLens 2NAVLINGO
Real-time indoor / outdoor navigationLimitedLimitedLimited
Live sign translation (eye-gaze)
Airport flow, boarding pass & gate sync
Full WCAG 2.1 AA accessibilityPartialPartialPartial
Eye-gaze interaction
IoT baggage tracking (RFID / beacon)
Consumer travel focus

Key technical challenges

Field of view, tunnel vision

Consumer AR glasses offer only 40-50° FOV. Mitigated with waveguide-optics research and gaze-adaptive UI scaling.

Outdoor brightness

Targeted 10,000+ nits (Lumus / DIGILENS modules) so overlays stay legible in daylight.

Vergence-accommodation conflict

Depth-focused, multifocal optical design to reduce eye strain over long sessions.

Personas & scenarios

Three travellers, three very different needs.

Built from research into who struggles most with travel, an older low-vision traveller, a tech-savvy solo explorer, and a parent managing a family. Each was storyboarded through a real journey.

Tim Warren · 50
Coffee-shop owner · Liverpool
Low tech literacy

Visiting his daughter in Japan, poor eyesight and Japanese signage make Fukuoka airport daunting.

Accessible voice navigationAutomatic sign translationHassle-free platform guidance
Tim Warren scenario, step 1
Tim Warren scenario, step 2
Tim Warren scenario, step 3
Tim Warren scenario, step 4
Emily · 27
Freelance graphic designer · China
High tech literacy

Solo traveller exploring Paris, wants hands-free navigation while carrying luggage.

Instant menu / street translationHands-free walking directionsCultural landmark overlays
Emily scenario, step 1
Emily scenario, step 2
Emily scenario, step 3
Emily scenario, step 4
David · 42
Project manager · Germany
Moderate tech literacy

Travelling with family, juggling kids, baggage and gate announcements.

Family route guidanceEducational AR for childrenReal-time gate-change alerts
David scenario, step 1
David scenario, step 2
David scenario, step 3
David scenario, step 4
Proposed solution

From a broad concept to a mapped system.

We began by mapping the whole opportunity space, AR/VR for translation and navigation, and the IoT data that would feed it, before narrowing to the features worth building. Swipe through the ideation and mind maps.

Hand-drawn ideation mind map for AR/VR translation and navigation
Mind map, AR/VR interface for translation and navigation
Mind map, IoT data for the AR/VR interface
Mind map, IoT data for the AR/VR project

Information architecture & flows

We mapped how IoT, navigation, translation and airport services connect across the AR, mobile and watch surfaces, then defined the core journeys.

NAVLINGO information architecture, IoT data feeding navigation, translation, baggage, parking and notifications
Information architecture, how IoT data feeds navigation, translation and airport services.
01
Airport indoor navigation
  1. Scan boarding pass (AR camera / NFC)
  2. Retrieve flight, gate & luggage details
  3. AR path projected onto the floor
  4. Gate-change & ETA pop-ups
  5. Arrive, session auto-completes
02
Live sign & speech translation
  1. Activate via eye-gaze dwell or voice
  2. Source language auto-detected (OCR)
  3. AR overlay replaces foreign signage
  4. Announcements become live captions
03
Outdoor walking navigation
  1. Set a destination by voice or search
  2. GPS + AR path overlaid on the street
  3. POI & landmarks surfaced by gaze
  4. Live re-routing and ETA updates
04
Smart baggage tracking
  1. AI depth sensors measure baggage
  2. RFID checked against airline limits
  3. AR arrows to self-service drop-off
  4. Live tracking pushed to smartwatch
05
Smart parking
  1. Scan the multi-level car park
  2. AR highlights free bays by floor
  3. Guided route to the chosen bay
  4. Bay saved for the return trip

From hand-drawn sketches to spatial concepts

Navigation, translation and supporting features were sketched by hand before any pixels, swipe through the ideation.

Hand-drawn navigation ideation sketches
Hand-drawn translation ideation sketches
Hand-drawn sketches for additional features
Spatial design system

A calm, accessible system built for the eye.

Colour, one accent, the rest for status
Electric Purple
#5100FF
Brand & active path
Success Green
#10B981
On-time · confirmed
Warning Amber
#F59E0B
Closing soon · delay
Error Red
#EF4444
Gate change · overweight
Void Dark
#0F0C24
Spatial UI backdrop

A dark, low-vividness scheme minimises glare and keeps AR objects legible; every colour passes WCAG AA and was checked for colour-blindness.

Type & comfort zone
Inter
Chosen for legibility and multi-weight hierarchy across 13-28px spatial sizes.
Eye-gaze comfort zone diagram, gaze angles -6 and -27 degrees, distances 2.25-2.5m
Comfort zone, horizon at +6°, gaze angles −6° / −27°, reading distance 2.25-2.5m.

Eye-gaze interaction principles

Hover dwell (300ms)
Hover dwell (300ms)

Elements highlight once the gaze rests on them for 300ms, confirming intent before activation.

Rounded target shapes
Rounded target shapes

Rounded hit shapes reduce eye-tracking jitter and prevent accidental activations (per Apple visionOS guidelines).

Spatial target sizing
Spatial target sizing

A 44px visual target with a 60px invisible hit region (8 + 44 + 8) accommodates natural gaze wobble.

A fourth principle, dynamic scale, grows targets as the user moves away and shrinks them up close, keeping everything comfortably tappable at any distance.

AR comfort-zone overlay mapped onto an airport corridor
AR comfort-zone overlay, a second corridor view
The comfort zone mapped onto real corridors, keeping key UI within a relaxed gaze range.

Accessibility, WCAG 2.1 AA

2.5.1 · AHands-free voice & eye-gaze alternative controls
1.4.3 · AAContrast ratio > 4.5:1 across all text overlays
2.4.1 · ASkip repetitive airport navigation blocks
1.2.2 · AReal-time captions for all audio announcements
3.3.2 · AClear, unambiguous spatial labels
2.5.5 · AATarget size ≥ 44×44px (60px spatial target)

High-fidelity interfaces

Five spatial interfaces, navigation & translation, live sign translation, baggage drop-off, smart parking and outdoor directions. Swipe to explore.

Hi-fi feature, indoor and outdoor AR navigation with real-time directions
Hi-fi feature, eye-gaze navigation and live translation
Hi-fi feature, real-time speech and announcement translation
Hi-fi feature, multi-layer smart parking availability
Hi-fi feature, smart baggage drop-off, alerts and tracking
Usability testing & validation

Validated with Google Cardboard + Draft XR.

We prototyped in Figma with Draft XR and tested on Google Cardboard with 10 users (aged 18-45, 50% with prior AR familiarity), running heuristic evaluation, scenario testing and a post-test survey and interview.

Participant testing NAVLINGO on a Google Cardboard headset
Usability testing setup, participant wearing the headset
AR prototype screen 1 shown to participants during testing
AR prototype screen 2 shown to participants during testing
AR prototype screen 3 shown to participants during testing
AR prototype screen 4 shown to participants during testing

Which features impressed testers most

Navigation
100%
Translation
70%
Parking tracking
30%
Notifications
30%
Baggage tracking
20%
Post-test survey, features participants found most impressive (multiple selection).

Survey results

The full post-test survey, overall satisfaction, navigation, translation accuracy, feature preference and travel frequency.

Post-test survey chart 1
Post-test survey chart 2
Post-test survey chart 3
Post-test survey chart 4
Post-test survey chart 5
Post-test survey chart 6
Post-test survey chart 7

Key findings

01
Navigation satisfaction

90% of participants rated the AR navigation flow intuitive and effective, the strongest-performing feature.

02
Overlay contrast

In bright sunlight, translated text needed darker backing panels to stay legible.

03
Eye-gaze calibration

Two participants needed manual re-calibration; gaze alignment must be more forgiving out of the box.

04
Visual clutter

Dense signage caused overlapping text, solved by filtering translation targets by gaze dwell.

05
Dynamic font scale

Text under 14px was hard to read at distance; a 16px minimum spatial-text rule was established.

Reflections

What worked, and what we’d change.

What worked
  • Accessibility-first design improved spatial UI clarity for everyone, not just low-vision users
  • Hands-free eye-gaze control proved ideal for travellers carrying luggage
  • Google Cardboard + Draft XR enabled rapid validation without multi-thousand-pound hardware
What we’d change
  • Test with native speakers across 10+ languages
  • Deploy on HoloLens 2 / Apple Vision Pro for true optical pass-through testing
  • Add adaptive contrast backing driven by ambient-light sensors
Prototype

See NAVLINGO in motion.

A short walkthrough of the AR navigation and real-time translation experience.

References & standards

Selected sources.

View the full case study on Behance
  1. Apple (2024). Apple Vision Pro. apple.com/apple-vision-pro.
  2. Apple. Designing for visionOS, Human Interface Guidelines. developer.apple.com.
  3. Meta. Meta Quest Pro. meta.com/quest/quest-pro.
  4. Microsoft (2019). Microsoft HoloLens, Mixed Reality Technology for Business.
  5. Behnam, S. & Budiu, R. (2022). The Usability of Augmented Reality. Nielsen Norman Group.
  6. Riegler, A., Riener, A. & Holzmann, C. (2021). Augmented Reality for Future Mobility: Insights from a Literature Review and HCI Workshop. i-com, 20(3), 295-318.
  7. Medeiros, D., McGill, M., Ng, A., et al. (2022). From Shielding to Avoidance: Passenger AR and the Layout of Virtual Displays. IEEE TVCG, 28(11), 3640-3650.
  8. Abu Doush, I., Alshatnawi, S., Al-Tamimi, A.-K., et al. (2016). ISAB: Integrated Indoor Navigation System for the Blind. Interacting with Computers.
  9. Samha, A. K., Alghamdi, N., Albader, H., et al. (2020). Applied Internet of Things in Saudi Arabia Airports. ICENCO 2020.
  10. Chung, J., Pagnini, F. & Langer, E. (2016). Mindful navigation for pedestrians: Improving engagement with augmented reality. Technology in Society, 45, 29-33.
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